Privacy Policy

This Privacy Policy explains how OHAYO GROUP HOLDINGS INC. ("Ohayo", "Company", "we", "us", or "our") collects, uses, discloses, and otherwise processes information relating to identified or identifiable individuals ("personal information") in connection with ohayo.global, any related websites and applications, and the related software, interface, tools, features, and services we make available (collectively, the "Services").

This Privacy Policy applies to personal information we collect when you access or use the Services, communicate with us, participate in promotions, connect a wallet, create or use an account, or otherwise interact with us.

This Privacy Policy does not apply to third-party websites, applications, protocols, blockchains, wallet providers, exchanges, authentication providers, analytics providers, payment providers, or other third-party services that may be linked to or integrated with the Services. Those third parties have their own terms and privacy notices, and we encourage you to review them.

We may collect the following categories of information.

2.1 Information You Provide Directly

We may collect information you provide directly to us, including:

• your name, username, handle, email address, or other contact details;
• account profile information;
• wallet addresses or account identifiers you choose to connect or associate with the Services;
• information contained in communications you send to us, including support requests, bug reports, feedback, survey responses, or other correspondence;
• information you submit when participating in promotions, referral programs, waitlists, campaigns, or events; and
• any other information you choose to provide.

2.2 Information Collected Automatically

When you access or use the Services, we may automatically collect certain information, including:

• device information, such as device type, operating system, browser type, app version, language settings, time zone, and device identifiers;
• usage information, such as pages viewed, screens visited, buttons clicked, navigation paths, timestamps, referring and exit pages, and interactions with features of the Services;
• log information, such as IP address, approximate location inferred from IP, crash reports, performance diagnostics, request logs, and error logs;
• cookie, local storage, pixel, SDK, or similar tracking information; and
• security-related information, such as signals used to detect abuse, fraud, bots, suspicious behavior, sanctions risk, or attempts to circumvent geographic or eligibility restrictions.

2.3 Blockchain and Transaction Information

Certain information related to digital asset transactions may be public by design. We may collect, observe, or process:

• public blockchain addresses;
• publicly visible blockchain transaction history;
• wallet balances, positions, order history, fills, transfers, deposits, withdrawals, and related on-chain or protocol-level activity;
• transaction metadata, such as asset type, amount, timestamp, transaction hash, and network; and
• activity associated with third-party trading venues or protocols that you access through the Services.

Please note that public blockchain data is generally publicly accessible, cannot usually be deleted, and may be visible to anyone.

2.4 Information from Third Parties

We may receive personal information from third parties, including:

• wallet, authentication, and account infrastructure providers;
• analytics, hosting, cloud, and infrastructure providers;
• sanctions screening, compliance, fraud prevention, and security vendors;
• marketing, advertising, referral, and community partners;
• social media platforms or communication tools, if you interact with us through them; and
• other users, where relevant to referrals, campaigns, or shared activity.

The information we receive from third parties depends on the services they provide and your privacy settings and agreements with them.

3.1 To Provide and Operate the Services

We use information to operate, maintain, support, and improve the Services, including to:

• authenticate users and maintain accounts;
• enable wallet connections and user sessions;
• display balances, positions, activity history, analytics, and related service functionality;
• provide customer support and respond to requests;
• debug errors, monitor performance, and improve product quality; and
• personalize aspects of the user experience.

3.2 To Secure the Services and Prevent Misuse

We use information to detect, investigate, prevent, and respond to fraud, abuse, security incidents, suspicious activity, sanctions-related risks, policy violations, and other harmful or unlawful conduct.

3.3 To Communicate With You

We may use information to send you service-related messages, support responses, policy updates, security notices, technical notices, and administrative communications. Where permitted by law, we may also send marketing, campaign, or promotional communications.

3.4 To Comply With Legal Obligations and Protect Rights

We may use information to comply with applicable law, regulation, legal process, governmental requests, or industry standards, and to protect the rights, property, and safety of the Company, our users, and others.

3.5 To Analyze and Improve Our Business

We may use information for internal analytics, research, auditing, reporting, product development, forecasting, and business operations.

3.6 To Run Promotions and Community Programs

We may use information to administer campaigns, referral programs, promotions, rewards, waitlists, surveys, events, and related communications.

We and our service providers may use cookies, local storage, software development kits, pixels, and similar technologies to operate the Services, remember preferences, understand usage patterns, maintain sessions, measure performance, analyze engagement, and improve security.

Your browser or device settings may allow you to limit certain cookies or tracking technologies. However, blocking some technologies may affect the functionality or availability of parts of the Services.

5.1 Service Providers

We may disclose information to vendors, contractors, and service providers that perform services on our behalf, such as hosting, cloud storage, authentication, wallet infrastructure, analytics, customer support, communications, security, sanctions screening, fraud prevention, and infrastructure services.

5.2 Third-Party Protocols and Networks

If you use the Services to interact with public blockchains, trading venues, protocols, or related infrastructure, relevant information may be disclosed to or become available through those systems by design. Public blockchain activity is inherently public and may be visible to third parties.

5.3 Corporate Transactions

We may disclose information in connection with an actual or proposed merger, acquisition, financing, asset sale, reorganization, bankruptcy, dissolution, or similar corporate transaction.

5.4 Legal and Compliance Disclosures

We may disclose information if we believe in good faith that doing so is necessary or appropriate to:

• comply with applicable law, regulation, legal process, or governmental request;
• enforce our terms, policies, and agreements;
• detect, prevent, or address fraud, security, sanctions, or technical issues; or
• protect the rights, property, and safety of the Company, our users, or others.

5.5 With Your Direction or Consent

We may disclose information where you direct us to do so or otherwise consent.

5.6 Aggregated or De-Identified Information

We may use and disclose aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you, subject to applicable law.

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:

• performance of a contract with you;
• compliance with a legal obligation;
• our legitimate interests, such as operating, securing, and improving the Services;
• your consent, where required or appropriate; and
• other lawful bases available under applicable law.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and operate our business.

Retention periods may vary depending on the type of information, the sensitivity of the information, the purpose for which it was collected, and applicable legal or operational requirements.

Because blockchain data is public and distributed by design, we may be unable to delete or control public on-chain information.

We may process and store personal information in countries other than the country in which you reside, including where our service providers or infrastructure providers operate.

Where required by applicable law, we will use appropriate safeguards for cross-border transfers of personal information.

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including the right to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete personal information;
• request deletion of certain personal information;
• request restriction of or object to certain processing;
• request portability of certain personal information; and
• withdraw consent where our processing is based on consent.

You may also opt out of certain marketing communications by following the unsubscribe instructions in those communications or by contacting us.

To exercise any privacy rights available to you, please contact us at info@ohayo.global. We may need to verify your identity before responding to your request.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

However, no method of transmission over the internet, no electronic storage system, and no security control is completely secure. Accordingly, we cannot guarantee absolute security.

The Services are not directed to children, and we do not intend to collect personal information from individuals who are under the age of majority in their jurisdiction. If you believe that a child has provided personal information to us, please contact us so that we may take appropriate steps.

The Services may contain links to or integrations with third-party websites, applications, wallets, protocols, exchanges, social media platforms, and other services. We are not responsible for the privacy, security, or data practices of those third parties. Your interactions with those services are governed by their own terms and privacy notices.

We may update this Privacy Policy from time to time. If we make changes, we will revise the "Last Updated" date above and, where appropriate, provide additional notice through the Services or by other means. Your continued use of the Services after any updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy.